Builtforintegrationcompanies.
Stop losing clients to unanswered calls. Resolve gives every home a personal support assistant — branded as yours, powered by everything you know about their system.
Support doesn't scale with headcount.
Every integration company hits the same wall. More homes means more calls, more truck rolls, more churn.
After-Hours Calls
Clients call at 10 PM because the media room stopped working. Your team is off the clock. Trust erodes every time.
Repeat Troubleshooting
Same questions, different clients. Your technicians explain the same reboot sequence for the hundredth time.
No Scalable Support
Every new client adds to the support load. You can't hire fast enough. Revenue grows but so does churn.
The reality
Every new home adds to the support load. After-hours calls. Repeat troubleshooting. Truck rolls for problems a walkthrough could solve.
The solution
An AI that knows every device in every home — answering clients in plain language, 24/7, and briefing your technicians before they pick up the phone.
Live in days, not months.
From sign-up to first client conversation in four straightforward steps.
Onboard Your Company
Set up your brand identity, configure AI personality and tone, upload company-wide documents. White-label from day one.
Add Homes & Devices
Create each client's home profile. Map rooms, assign devices from your library, upload floor plans and equipment manuals.
Clients Download the App
Your branded mobile app. Clients enter their company code, sign up, and start chatting with their personalized AI assistant.
AI Handles Support 24/7
Questions answered instantly. Issues troubleshot step by step. When human help is needed, your team gets an executive brief — not a confused voicemail.
Everything you need. Nothing you don't.
White-Label Everything
Your company name, logo, colors, and AI bot name. The mobile app and all client communications carry your brand. Resolve stays invisible.
Per-Home AI Knowledge
Every home gets its own AI context — rooms, devices, documents, service history, and learned memories. The AI knows the difference between the Living Room Sonos and the Patio speaker.
Smart Escalation Reports
When the AI can't resolve an issue, the client taps one button. Your team receives an executive brief: issue summary, steps tried, assessment, priority level, and full conversation context.
Admin Dashboard
Manage everything from one portal. Homes, devices, documents, AI configuration, conversation history, analytics, and team access. Purpose-built for integrators.
Device Library
Build your device catalog once. Assign devices to homes. The AI automatically knows every model, category, and room placement. Import via CSV for fast setup.
Document Intelligence
Upload equipment manuals, floor plans, rack photos, system configs. The AI reads, chunks, and retrieves relevant information on demand during client conversations.
Domotz Integration
Connect your Domotz account for real-time network device monitoring. The AI sees live device status and can reference it during troubleshooting.
Full Conversation History
Every client conversation stored and searchable. See what clients are asking, what issues are recurring, and how the AI is performing across your portfolio.
Multi-Home Clients
Clients with multiple properties switch between homes seamlessly. Each home maintains its own AI context, devices, and conversation history.
Your command center.
Manage your entire client portfolio from one web-based dashboard.
Home Management
Create and manage client homes with rooms, devices, and documents.
Device Library
Central catalog of every device you install. Assign to homes with one click.
Document Upload
Manuals, floor plans, rack photos, system configs — all parsed by AI.
AI Configuration
9 config blocks: identity, tone, rules, escalation, and more. Per-company tuning.
Analytics
Conversation volume, resolution rates, escalation trends, and AI performance.
Team Access
Role-based access control. Owners, admins, and platform admins with 2FA.
of client questions resolved without human intervention
support coverage without growing your team
from sign-up to first client conversation
Enterprise-grade from day one.
Multi-tenant isolation, row-level security, encrypted storage, 2FA for all admin accounts, and comprehensive audit logging. Built for companies that handle high-net-worth clients.
Supporting the ecosystems you already install
Pricing
Simple, predictable pricing.
Pricing that scales with your business. No surprises. We'll build a plan that fits your portfolio.
Get Custom PricingReady to scale your support?
See how Resolve can reduce your support load and improve client satisfaction. No commitment required.